Warranty & Chair Support

LiberNovo Manufacturer Warranty

Eligible brand-new LiberNovo products purchased under the manufacturer's applicable retail terms may qualify for LiberNovo's official limited warranty. Coverage, eligibility, exclusions, claim decisions, and remedies are governed solely by the manufacturer's policy.

View Official LiberNovo Warranty Policy →

If you purchased an eligible LiberNovo product from ErgoFurnish, please contact us first. We can review your concern and, when appropriate, help coordinate next steps with LiberNovo.

Need Help With Your Chair?

Whether you purchased your chair recently or some time ago, you're welcome to reach out to ErgoFurnish whenever an issue arises. Tell us what happened, and we'll see what assistance or options may be available.

Please have your proof of purchase, chair brand and model, purchase date, and a description of the problem ready. Photos or videos can also help us understand the issue.

Text Us for Chair Support →

We may ask to inspect the chair by appointment or suggest manufacturer support, available parts, or paid service where appropriate. Contacting us does not guarantee a free repair, replacement, refund, or warranty claim approval.

Open Box & Pre-Owned — As-Is / No Warranty

All Open Box and Pre-Owned products are sold As-Is, without an ErgoFurnish warranty. These purchases do not include a promise of free repairs, replacement, or warranty service.

If an issue arises, you are still welcome to text us. We can review your concern and explore possible assistance, parts, or paid service, but assistance and outcomes are not guaranteed.